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SMTP Username and Password Help

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Hi

I just moved this question here from the Fixing WordPress forum.

I am configuring my SMTP using WP Mail SMTP.

At the very end of the configuration page, it asks for a Username and Password. I understand the Username is my email, and the Password is my email password, but that seems very fishy to me.

At the bottom of the configuration page it reads:

The password is stored in plain text. We highly recommend you setup your password in your WordPress configuration file for improved security; to do this add the lines below to your wp-config.php file.

define( ‘WPMS_ON’, true );
define( ‘WPMS_SMTP_PASS’, ‘your_password’ );

Would encrypting my Password in the config.php file really safeguard my password? And how would I go about changing my config.php file from cPanel? And when I’m done, do I add it in the WP Mail SMTP plugin field or leave it blank? I ask because I am very protective of my password.

Sorry for so many questions. This is the first time setting up a website. I do not know coding, HTML, SMTP or source code.

Thanks so much,
– Rick


SMTP details, no access to page

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Hola Javier,
when I click the link to the SMTP details /wp-admin/tools.php?page=acui-smtp I get “you have no right to access this page”, but I am logged in as admin. Can you help ?

We need to change the “From: ” of the email sent by your plugin.
Saludos,
Uwe

SMTP authentication error

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We recently updated our login credentials through the WP SMTP mailer and are now having an issue with getting our forms to send messages. I have verified that my login credentials are correct and our IT department is saying after running a trace they are not seeing an attempt to login. Here is the copy of the errorlog we are seeing when trying to send a test message:

Versions:
WordPress: 4.9.8
WordPress MS: No
PHP: 7.0.30-0ubuntu0.16.04.1
WP Mail SMTP: 1.3.3

Params:
Mailer: smtp
Constants: No
ErrorInfo: SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
Host: smtp.office365.com
Port: 587
SMTPSecure: tls
SMTPAutoTLS: bool(true)
SMTPAuth: bool(true)

Server:
OpenSSL: Yes
Apache.mod_security: No
SMTP Debug:
2018-09-10 13:10:45 Connection: opening to smtp.office365.com:587, timeout=300, options=array (
)
2018-09-10 13:10:45 Connection: opened
2018-09-10 13:10:45 SERVER -> CLIENT: 220 CY4PR22CA0057.outlook.office365.com Microsoft ESMTP MAIL Service ready at Mon, 10 Sep 2018 13:10:45 +0000
2018-09-10 13:10:45 CLIENT -> SERVER: EHLO www.libertyadvisorgroup.com
2018-09-10 13:10:45 SERVER -> CLIENT: 250-CY4PR22CA0057.outlook.office365.com Hello [52.34.131.96]
250-SIZE 157286400
250-PIPELINING
250-DSN
250-ENHANCEDSTATUSCODES
250-STARTTLS
250-8BITMIME
250-BINARYMIME
250-CHUNKING
250 SMTPUTF8
2018-09-10 13:10:45 CLIENT -> SERVER: STARTTLS
2018-09-10 13:10:45 SERVER -> CLIENT: 220 2.0.0 SMTP server ready
2018-09-10 13:10:45 CLIENT -> SERVER: EHLO www.libertyadvisorgroup.com
2018-09-10 13:10:45 SERVER -> CLIENT: 250-CY4PR22CA0057.outlook.office365.com Hello [52.34.131.96]
250-SIZE 157286400
250-PIPELINING
250-DSN
250-ENHANCEDSTATUSCODES
250-AUTH LOGIN XOAUTH2
250-8BITMIME
250-BINARYMIME
250-CHUNKING
250 SMTPUTF8
2018-09-10 13:10:45 CLIENT -> SERVER: AUTH LOGIN
2018-09-10 13:10:45 SERVER -> CLIENT: 334 VXNlcm5hbWU6
2018-09-10 13:10:45 CLIENT -> SERVER: amJlcmdAbGliZXJ0eWFkdmlzb3Jncm91cC5jb20=
2018-09-10 13:10:45 SERVER -> CLIENT: 334 UGFzc3dvcmQ6
2018-09-10 13:10:45 CLIENT -> SERVER: OCE2STVZZkQiMTQ=
2018-09-10 13:10:51 SERVER -> CLIENT: 535 5.7.3 Authentication unsuccessful [CY4PR22CA0057.namprd22.prod.outlook.com]
2018-09-10 13:10:51 SMTP ERROR: Password command failed: 535 5.7.3 Authentication unsuccessful [CY4PR22CA0057.namprd22.prod.outlook.com]
2018-09-10 13:10:51 SMTP Error: Could not authenticate.
2018-09-10 13:10:51 CLIENT -> SERVER: QUIT
2018-09-10 13:10:51 SERVER -> CLIENT: 221 2.0.0 Service closing transmission channel
2018-09-10 13:10:51 Connection: closed
2018-09-10 13:10:51 SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

How can I make it more secure? (Sensitive Info being sent)

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Hi there,

Thanks for making such a fabulous plugin – so glad you took it over @yehudah, it’s one plugin that everyone seems to recommend on their SMTP Plugin list 🙂

Hoping you can advise re security – I like to completely lock down my site (sensitive info can be sent via my forms) and I was hoping you had some ideas on making it even more secure?
– e.g how do I NOT have my email password store in the database for your plugin settings – can I update it in wp-config instead?
– I don’t save my form entries to my database, so I had to turn off logs, apart from disabling Email Logs, anything else I need to do so no one can see what was in those emails / confirmations sent?
– I’m using SMTP via my hosting settings, any way to get it sending as S/MIME enhanced encryption?

Any other ideas on making it more secure?

Thanks so much 🙂

Change sender email

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How is it possible to change the name/email of the sender when using this plugin. I have configured it on several sites to send email using a gmail account SMTP settings (i.e. Google API). But I do not want the email to originate from the gmail – rather I’d like to specify a domain name email (i.e. me@domain-name.com).

Is this even possible (without using SMTP settings of domain name email)? I have tried to edit PHP manually and use the CB plugin but it does not work for me.

Plugin doesn’t send e-mails to customers

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Hi.

Plugin doesn’t send e-mails to customers with confirmation and after status changes. Sends only to admin (if I set this in options). I’m working with my site on WAMP in localhost with done smtp settings. Where is the problem?

Contact forms / SMTP

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Hello,

I have a problem with custom email use within a set-up of Elementor and different kind of contact forms. If I use, for example, Gmail email address, everything works just fine. But if use webmail hosted mail address – nothing works within Elementor setup.
Setups which I have tested:
1. Elementor + Huge IT forms contact form.
Email is not delivered to webmail hosted mail box.
2. Elementor + WPForms Lite + WP Mail SMTP (with servers address, port number, user name and password to email box).
Email is not delivered to the mailbox. I get this error message: An error occurred.
Sorry, the page you are looking for is currently unavailable.
Please try again later.
If you are the system administrator of this resource then you should check the error log for details.
Faithfully yours, nginx.

Syntax: error_log file [level];
Default:
error_log logs/error.log error;
Context: main, http, mail, stream, server, location
Configures logging. Several logs can be specified on the same level (1.5.2). If on the main configuration level writing a log to a file is not explicitly defined, the default file will be used.

The first parameter defines a file that will store the log. The special value stderr selects the standard error file. Logging to syslog can be configured by specifying the “syslog:” prefix. Logging to a cyclic memory buffer can be configured by specifying the “memory:” prefix and buffer size, and is generally used for debugging (1.7.11).

The second parameter determines the level of logging, and can be one of the following: debug, info, notice, warn, error, crit, alert, or emerg. Log levels above are listed in the order of increasing severity. Setting a certain log level will cause all messages of the specified and more severe log levels to be logged. For example, the default level error will cause error, crit, alert, and emerg messages to be logged. If this parameter is omitted then error is used.

For debug logging to work, nginx needs to be built with –with-debug, see “A debugging log”.
The directive can be specified on the stream level starting from version 1.7.11, and on the mail level starting from version 1.9.0.

3. Test without Elementor plugin – free WordPress account, default Jetpack editor plugin, default contact form + web hosted mail address = worked out perfectly. Emails are coming to web-hosted mail box.

Do you have any recommendations for the contact form? Or how to setup SMTP? Or any other ideas, so we don’t have to drop Elementor plugin?

Divi Forms Module not Sending Emails with WP-SMTP

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Divi theme just updated to version 3.15

Since this update, no emails have received from the Divi Contact Form Module, when WP-SMTP is installed. Elegant Themes recommended to use an alternative SMTP plugin, and that worked.

Could you look into why WP-SMTP fails to send out emails from the Divi Forms Module?

FYI, our Gravity Forms installs in Divi, continues to work just great with WP-SMTP.

Thanks.


smtp.gmail.com (Returns ‘0’)

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Hi, no matter what settings I try it returns ‘0’ for me when trying to set up the email. I have disabled all plugins and tested it and still the same issue. I’m running this on another website with the same theme&plugins and no issues.

Can you please advise?

Best,
P

Bluehost setup, Contact Form 7, 405 error

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I have set up your plug-in on a site, and it’s on Bluehost. The SSL certificate is secured. I’m using the following settings on your plug-in:

SMTP Host (per Bluehost settings)
connieclay.com

Encryption TLS

SMTP Port (per Bluehost settings)_ 465

Authentication is on with the proper username and password per Bluehost email settings

I get a 405 error when trying to send a form or sending a test email. Any suggestions about what I need to do?

Not receiving mails

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I have set up a simple contact form for my company website and I have gone through videos and sites to be able to receive emails from the contact form but so far no luck with it.

This is the message I receive –
SMTP ERROR: Failed to connect to server: (0)SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

Would appreciate the help.

Thanks,
Jay

Cannot send email: Undefined property: bbPress_Notify_noSpam::$wp_mail_error

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Hi,

I’m running bbPress + bbPress Notify (No Spam) in conjunction with WP Mail SMTP. Whenever I configure a custom SMTP server in WP Mail SMTP, I get the following errors in my debug.log:

[01-Oct-2018 14:34:57 UTC] PHP Notice: Undefined property: bbPress_Notify_noSpam::$wp_mail_error in /home/.../www/wp-content/plugins/bbpress-notify-nospam/bbpress-notify-nospam.php on line 935

Here is line 935:

do_action( 'bbpnns_email_failed_single_user', $user_info, $filtered_subject, $filtered_body, $recipient_headers, $this->wp_mail_error );

The wp_mail_error property is not available. Unless I’m mistaken, it is supposed to be filled by the capture_wp_mail_failure function. For some reason, it isn’t.

I’m not sure whether I should turn to WP Mail SMTP to solve this error. Since the error log points to bbPress Notify, I thought I would post this message here.

What do you think?

Name not working for From

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In my form settings, in the “mail” tab, for “From”
I have myname<web@mydomain.com>

all emails from this form arrive with a FROM name of “web”

I’m also using the “WP Mail SMTP” plugin, for which I’ve set the FROM name as “myname”, and have checked the “Force From Name” box. My understanding is that this setting does not override the FROM name unless the app sending the email is using the default “wordpress” name.

We are using smtp.office365.com for our SMTP, if that makes a difference.

I really don’t know what else to try. Any advice?

Thanks!

From Name does not work in any case (office365)

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Hi, I’m using WP Mail SMTP, and a contact form using Contact Form 7.

In my form settings, in the “mail” tab, for “From”
I have myname<web@mydomain.com>

But all emails from this form arrive with a FROM name of “web”

In the “WP Mail SMTP” plugin, I’ve set the FROM name as “myname”, and have checked the “Force From Name” box.

We are using smtp.office365.com for our SMTP, if that makes a difference.

I really don’t know what else to try. Any advice?

Thanks!

Few bugs it seems…

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Hello –

I have just set up a client’s website using this plugin and encountered a few weird things.

1. Client is using Office 365, and upon working with their IT company, we had trouble getting authentication under wraps, apparently this was due to using an alias email address which needs to be set as the “primary” in order for emails to send. (Just in case anyone else runs into this problem). However, during my last “Test Emails” after them getting the configuration correct, I attempted to send a couple “Test Emails” to myself. They were going through successfully but I was not receiving any emails UNTIL I went back to the “SMTP Settings” tab and re-entered the password and clicked “Save” again that the “Test Emails” were then being sent with no problem. Thought that was weird.

2. I enabled “Debug Log” under “Additional Settings”, ran my “Test Emails” and attempted to view the Debug Log and it just opens to a blank white screen? Shouldn’t it show something, regardless if it was successful or not?

Thought I should mention.


Does not work anymore

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Hi,

After merely changing the SMTP Username at gmail, the plugin simply does not work any more. All details on the SMTP tab page are correct. See screenshots:
https://i.postimg.cc/htHsg01M/Easy-WP-SMTP-settings-tab.png
https://i.postimg.cc/0jTjrrXg/Easy-WP-SMTP-error-message.png

What is causing this and how can it be resolved?

Kind regards,

Yunis

Looking for plugin that can display emails

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I am looking for plugin that will connect gmail or other mail service, get the text from messages and display it on main page. Is there any?

SMTP plugin does not work

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Hi,

I have carried out all the instructions to make the SMTP plugin work with my website and the results are unsuccessful. My gmail account simply cannot send emails on behalf of the SMTP plugin installed on my website. See screenshots:
https://i.postimg.cc/6QG7FkpH/SMTP-plugin-configuration1.png
https://i.postimg.cc/fLfbNDnv/SMTP-plugin-configuration2.png

What is causing this and how can it be resolved?

Regards,

Yunis

Wanting to change SMTP username

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Hey there,

When our contact us page is filled out, our internal team gets an email from orders@kwikboost.com, but we’re trying to change that email to hello@kwikboost.com.

So far, we’ve changed the “From Email” section up top to be hello@kwikboost.com, but it is still coming from orders@kwikboost.com – we do have “Force From Email” checked.

For the mailer, we are using “Other SMTP”.

SMTP Host: smtp.gmail.com
Encryption: SSL
SMTP Port: 465
Auto TLS: On
Authentification: On
*SMTP Username: orders@kwikboost.com

*I’ve tried to change this to hello@kwikboost.com, but when I change it, the form can’t be submitted and we get a “There was an error trying to send your message. Please try again later” message.

That message also comes through when we change mailer to “Gmail”.

Screenshots:
https://ibb.co/b69ahf
https://ibb.co/fL04a0
https://ibb.co/c2mXTL
https://ibb.co/ejPxv0

Nice Plugin

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Works as expected. Simple & Easy to Use!

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