I’m using WP Mail SMTP with this plugin and I’m unable to respond to those who emailed me because hitting ‘reply’ forces me to reply to myself. This seems to only be a problem on mobile using my Gmail app. It seems the Gmail app is ignoring the ‘reply-to’ field. Everything works fine on my desktop using Chrome and I haven’t had this problem before.
Here is how I have everything set up.
On desktop, everything is fine. The ‘reply-to’ field is populated correctly with the email address of the user. Thus, when I hit reply, I am able to respond to the person who actually sent the email.
But on mobile, I don’t even get a ‘reply-to’ field. All I get is a ‘from’ field and it’s populated with my own email address. Thus, when I hit reply, I am able to respond only to myself.
This is how I have my notifications set up. Field 4 is the Subject field, Field 3 is the user’s Name, Field 1 is the user’s Email address, and, of course, Field 2 is the Message field.
Also, I did some searching before coming here and it seems I have the same problem as this person although I’m using an SMTP plugin.
Wat do?